MOISSANITE
Natural moissanite occurs when a meteor hits the Earth. Intense impact, heat, and pressure of this event creates moissanite. Because this doesn’t happen too often (phew!) and natural moissanite lacks quality in both color and clarity, all of our moissanite is lab-created to deliver the most beautiful stones possible with sustainability and control in mind.
We utilize two stone cutting teams located in different regions to deliver more options for our clients. One team is located in Surat, India, where 9 out of every 10 diamonds in the world are cut. This team specializes in vintage cuts, specifically old mine and old euro, that resemble the look of an heirloom diamond. We also have a husband and wife cutting team based in China. They specialize in our signature crushed ice hybrid facet pattern and perfectly modern white stones. Our stone specialists will select the cutting team that is best for you based on the design details of your piece.
Even though they share many optical similarities, moissanite is chemically and compositionally different from both natural and lab-created diamonds. Moissanite has a higher refractive index, and it also differs in terms of hardness. Diamonds are measured at a 10 on the Mohs scale of hardness while moissanite comes in at a 9.25-9.5. Moissanite is completely suitable for everyday wear, and their color grade and sparkle are made to last. Moissanite is also completely conflict-free and eco-friendly, unlike the majority of diamonds! We believe love should never start with someone else’s suffering – period.
Moissanite naturally occurs in a range of modern white (DEF),vintage white (GHI), canary (light to vivid), green (light, mid and dark), blue (light, blue/green and cornflower) and black. We also offer lab sapphire in addition to moissanite.
SETTINGS + METALS
We offer 14k and 18k white, yellow, and rose gold, as well as platinum. Two-tone settings are available at no extra cost. Our base pricing includes 14k gold. 18k is a $300 upgrade, and platinum is a $500 upgrade.
14k is more durable and slightly less yellow than 18k, which is more saturated and pure. We default to 14k for best value and longevity unless you prefer otherwise.
For pave styles and thicker bands, yes. Platinum is denser and hypoallergenic but also scratches more easily. For solitaires and everyday wear, 14k white gold is often more durable.
Yes. We recommend F color or higher for white gold and platinum settings to avoid visual contrast. Warmer tones like G-H-I pair beautifully with yellow and rose gold.
A two-tone setting has the basket in one metal (usually white) and the band in another (typically yellow or rose gold). 14k must be paired with 14k, and platinum can only pair with 18k for compatibility.
1.5mm is our thinnest width, as anything less will compromise durability. Our Harper solitaire is a popular, minimal style at this width.
No. We only sell completed rings (stone + setting) or loose lab diamonds. This ensures our quality control standards are met from start to finish.
BANDS + CUSTOMIZATION
Yes. We offer full custom options for bands to match or complement your ring. Email us reference photos or inspiration, and our team will guide you from there.
Yes, but keep in mind they cannot be resized. If you anticipate needing sizing flexibility, we recommend adding a small sizing bar.
Open bands are ideal for low-set rings or those with donuts that don’t allow flush stacking. Custom made to fit your exact ring, they create a seamless stacked look.
For bands over 2mm, we suggest sizing up a quarter size. For 3.5mm and above, a half-size increase is recommended due to snugness when stacked.
PROCESS + TIMELINE
Our lead time is 8 weeks. We offer 4-week (+$500) and 6-week (+$300) rush options depending on stone availability.
- Place your order.
- Our team begins stone selection and CAD design.
- You approve your CAD + stone.
- Your ring is waxed, cast, and set by hand in Orange County.
- Final approval video is sent before shipping.
CAD = Computer Aided Design. It’s a detailed 3D rendering of your ring showing proportions, stone height, prongs, and design elements, created by our in-house design team.
Yes, especially for heirloom pieces. We recommend getting it insured first through Jewelers Mutual. Contact us to walk you through the custom heirloom process.
Yes. We have both in-house inventory and access to thousands of curated options through our cutting partners. We also offer custom cutting upon request.
For any change requests, please reach out to us ASAP. We’ll do our best to accommodate depending on what stage of production your piece is in, though changes are not always possible. Additional fees or lead time may apply.
SHIPPING + CARE
FedEx 2-day shipping is included for all domestic orders. Signature is required. International orders ship FedEx Priority (3–5 days) for $80 + duties.
Yes, we recommend this if your ring is a surprise or you’re concerned about discretion. This is also a great option for those who can’t be home to sign for delivery.
Yes, all packages are fully insured during transit.
Yes. Your ring comes in a Created ring box with certification paperwork included.
Avoid exposure to harsh chemicals, salt water, and extreme physical activity. We recommend removing your ring while sleeping and showering. Clean every 1–2 weeks using warm water, Dawn dish soap, and a soft toothbrush.
WARRANTY + REPAIRS
1-Year Unlimited: Covers repairs due to incidental wear and tear.
Lifetime At-Cost: After one year, repairs are offered at our cost with no markup.
You can read more about our warranty here.
Minor issues like small scratches, stone tightening, rhodium wear, or minor reshaping. Major damage or purposeful misuse may void the warranty.
Email hello@createdrings.com. One complimentary resize (within one full size) is included.
Resizes take 1–2 weeks. Repairs vary by issue but typically take 1–3 weeks.
APPOINTMENTS + EXPERIENCE
Yes — our showrooms are located in Charleston, Orange County, and New York City. You can book an in-person or virtual appointment here.
In-person: 45 minutes. Virtual: 30 minutes. You’ll work 1:1 with a design specialist.
Yes. We have sample pieces and loose stones available in sizes 4–10. Guests are welcome, but please notify us in advance if you plan on bringing more than one guest so we can accommodate ahead of time.
Yes! Our showrooms feature both brands for easy comparison.
UPGRADES + PAYMENT OPTIONS
Yes, upgrade options are available. Email us to learn more.
We offer a 15% discount to past East West clients toward a Created lab diamond piece.
We accept all major credit cards, debit cards, wire transfer (3% discount), cash, and Bread Pay financing.
Yes. Email us, and we’ll assist with that.
Yes, we offer financing through Bread Pay with terms from 6–36 months. Pre-qualify with no credit hit. You can read more about financing through Bread Pay here.